Banking Services Operations Associate IV - Retail Servicing Escalations
M&T Bank
Millsboro, Sussex County$80,638 - $80,638 est.Full-timePosted 9h ago
Overview: Responds to non-regulatory complaints from various channels including written and email correspondence for mortgage servicing, originations and consumer lending products on behalf of M&T Bank or investors. Responds to inquiries of a more complex nature that have escalated out of the contact center for resolution. Fully resolves the complaints and inquiries by discussing resolution via the phone or creating unique written communications to ensure full satisfaction within set service le…
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