Specialist, Quality Assurance Analyst

Pearson

Wyoming, Kent County$61,451 - $61,451 est.Full-timePosted 19h ago
Role Summary Working remotely from a home office, the Student Services Associate will act as a primary point of contact for families enrolled in a Connections Academy or Pearson Online Academy program. This position will report to the Supervisor of Quality Assurance Management as a part of the Enrollment Operational Enablement Department. The Quality Assurance Analyst is responsible for evaluating the quality, accuracy, and customer experience of customer interactions across Learning Network (L…

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