Beneficiary Support Specialist I
ASM Research, An Accenture Federal Services Company
Trenton, Mercer County$42,315 - $42,315 est.Full-timePosted 11h ago
Serves as a frontline representative assisting individuals who receive disability benefits under Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI). Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Provides clear, empathetic, and accurate information about the Social Security Admin…
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