Customer Support Specialist - Tallahassee, FL
Information Resource group, Inc.
Tallahassee, Leon County$36,138 - $36,138 est.Full-timePosted 16h ago
Role: Customer Support Specialist Location: Tallahassee, FL Duration: 12 Months of Contract role (extendable for multiple years) Job Description Answers customer inquiries, primarily over the telephone, or e-mail. Provides support in research and resolution of problems and inquiries from agency merchants and cardholders. Research online social media and other internet platforms to detect fraud in the agency recipient fraud. Performs system testing on agency system platforms. Conducts agency ret…
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