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Sr. Specialist, Shared Services Management - Medical Team Member

Merck

State House, Lancaster County$146,410 - $146,410 est.Full-timeRemotePosted 11h ago
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Job Description The Customer Service Management (CSM) team has responsibility to drive, manage and implement remote two-way customer service engagements. The CSM team manages customer, consumer and employee service interactions in the company's National Service Center, Field Service Center, Promotional Contact Center and company's Switchboard. These interactions occur across communication channels such as digital, social, chat, phone and mail for all our company's products/vaccines and company …
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Frequently asked questions

Who is hiring for Sr. Specialist, Shared Services Management - Medical Team Member at Merck?+
Merck is actively hiring for this Sr. Specialist, Shared Services Management - Medical Team Member role. Click "Apply Now" to submit your application directly on Merck's careers page — Careeronaut doesn't charge employers or candidates for referrals.
When was this Sr. Specialist, Shared Services Management - Medical Team Member role posted?+
This listing was first posted on 2026-07-11. We pull the latest copy from the source feed daily, and any role that's taken down gets removed from Careeronaut within seven days so you don't waste time on stale listings.
How should I apply to this Sr. Specialist, Shared Services Management - Medical Team Member role?+
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Where can I find more Customer Service Rep jobs in State House?+
Browse all open customer service rep roles in State House on the listing pages linked below. You can filter by salary, remote-friendly, and posting date.
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