VP, Product - Contact Center Routing and Workforce Planning Capabilities
Synchrony
Saint Bernard, Hamilton County$151,750 - $151,750 est.Full-timePosted 18h ago
Role Summary/Purpose: The VP, Product - Contact Center Routing and Workforce Planning Capabilities will own the product strategy, roadmap, and scaled delivery of capabilities that power our customer connection points. This includes delivering modern, streamlined technology and capabilities to enable forecasting, scheduling, and intraday management - including scaled rollout of intelligent inbound and outbound call routing - while supporting smarter orchestration of work. The ideal candidate wil…
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