Research Resolution and Quality Assurance Specialist
ECMC Foundation
Minneapolis, Hennepin County$58,240 - $64,480 est.Full-timePosted 12h ago
ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals. Job Summary Under general supervision, the Research Resolution & Quality Assurance Specialist investigates and resolves escalated borrower complaints and ombudsman inquiries from internal and external agencies.…
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