Service Dispatcher (Albany)

Description: We are looking for a Full-time Service Dispatcher that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues , complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior and assist. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, res…