Manager, Support Center Operations (Must Reside in MS)
Molina Healthcare
Lamar Park, Forrest County$62,307 - $62,307 est.Full-timePosted 14h ago
JOB DESCRIPTION Job Summary Leads and manages team responsible for provision of support center customer service excellence to meet the needs of Molina members and providers. Ensures issues and needs are addressed fairly and effectively, and in alignment with Molina values. Demonstrates accountability for delivery of product and service information, identifies opportunities to improve the member and provider experience, and supports continuous quality improvement initiatives related to member/pr…
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