Dispatch Team Lead (Holland, OH)
Velocity
Holland, Lucas County$30,194 - $30,194 est.Full-timePosted 2 days ago
Velocity is seeking to hire an experienced Dispatch Team Lead to work with our Shift Supervisors to help guide the work of the dispatch center team members. This position will monitor, organize and coach the team on a day-to-day basis. This position will also be responsible for handling escalated calls, complaints, and queries. Understanding of all the organization's products, services, procedures and guidelines and communicate same to all team members is needed. The current opening will be on …
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