Cust Svc Support Rep-Client - Remote
Labcorp
Graham, Alamance County$46,090 - $46,090 est.Full-timeRemotePosted 15 days ago
Labcorp is seeking a Client Customer Service Support Representative to join our team! Schedule: Monday-Thursday 9 AM to 6 PM EST, Friday 8 AM to 5 PM EST RESPONSIBILITIES - Manage inbound and outbound calls in a timely manner averaging 50-60 calls per day - Follow approved standard operating procedures (SOP's) to update and provide necessary information to resolve denied claims - Evaluate current policies and SOP's and give recommendations for process improvements - Handle sensitive information…
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