Customer Service Specialist I
ASM Research, An Accenture Federal Services Company
Concord, Merrimack County$45,166 - $45,166 est.Full-timePosted 10h ago
The Customer Service Specialist I provides routine customer support across inbound calls, outbound calls, email, web chat, and back-office service functions. This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines. Key Responsibilities Provide routine in…
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