Customer Success Associate
Wolters Kluwer
Wilmington, New Castle County$48,258 - $48,258 est.Full-timePosted 12h ago
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements. Responsibilities: - Proactively support the onboarding process for new customers. - Address and resolve a broader range of customer inquiries and issues. - Assist with customer renewals and upsell…
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