Specialist, Customer Success
Pearson
Carson Mall, Carson City$72,591 - $72,591 est.Full-timePosted 8h ago
The Specialist, Customer Success is the Customer Success Manager (CSM) responsible for driving adoption, engagement, retention, and growth for Growth accounts in our ELS business. This role manages a portfolio of customers who have completed implementation and are actively using one or more Pearson products, primarily Credly, with a focus on deepening product usage, identifying expansion opportunities, and supporting upsell motions in partnership with Sales and Customer Success leadership. The …
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