Assistant Call Center Manager
TEKsystems
Troy, Oakland County$55,066 - $55,066 est.Full-timePosted 14h ago
Member Contact Center (MCC) Assistant Manager Location: Corporate Schedule: Monday-Friday, 9:00 AM-5:30 PM (Salary/Exempt) Weekends: 1-2 Saturdays per month (9:00 AM-1:00 PM), approximately every 3 weeks Our Opportunity The Member Contact Center (MCC) Assistant Manager supports the MCC Manager in leading the Member Contact Center and Electronic Services (ES) teams. This role is responsible for coaching team members, supporting daily operations, and ensuring a high-quality member experience acro…
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