Patient Service Representative- GI Call Center (Hybrid)
Beth Israel Lahey Health
Boston, Suffolk County$53,743 - $53,743 est.Full-timePosted 8h ago
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: 1. Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate qu…
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