Bilingual Customer Service Representative
Insight Global
Grand Central, Manhattan$49,048 - $49,048 est.Full-timePosted 8h ago
Job Description Core Responsibilities: - Providing timely and accurate support to riders and driver-partners via hotline, email, and in-app chat channels. - Resolving a wide range of customer issues including trip disputes, payment discrepancies, account verification, safety concerns, and lost-and-found items. - Delivering support fluently in both Spanish and English so that Spanish-speaking riders and driver-partners receive a seamless, native-language experience. - Documenting all customer in…
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