Manager/Sr. Manager Customer Excellence
AbbVie
North Chicago, Lake County$68,239 - $68,239 est.Full-timePosted 3 days ago
Job Description The Manager/Senior Manager, Customer Excellence, supports the Customer Excellence function in driving continuous improvement across the OneHUB customer journey for patients, HCPs, and other customers. Executes customer journey mapping, identifies improvement opportunities, and implements solutions that enhance service quality, reduce friction, and improve operational efficiency. Applies Six Sigma and operational excellence methodologies to deliver measurable gains in speed, qual…
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