Card Services Representative
BayPort Credit Union
Newport News, Newport News City$34,095 - $34,095 est.Full-timePosted 12h ago
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES: Respond to member inquiries regarding credit, debit, and ATM cards via phone, email & internal applications. Assist members with card activation, PIN setup, and usage instructions. Address and resolve member complaints and issues related to card transactions, including lost/stolen cards, fraud, and unauthorized charges. Process new card applications, renewals, and replacements. Monitor cardholder accounts for unusual or suspicious activity and take app…
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