Call Services Specialist
Ricoh Americas Holdings
K-Town, Chicago$42,098 - $42,098 est.Full-timePosted 2 days ago
Description Position Profile This role serves as a primary point of contact for clients, vendors, visitors, and other callers reaching the firm by phone or in person. Based in a firm office, this role answers high‑volume inbound calls from across the country, routes calls accurately, takes detailed messages, and escalates urgent matters in line with firm procedures. The position helps deliver a consistent, professional caller and visitor experience for offices nationwide and supports lawyers an…
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