Client Experience Manager - EviCore - Hybrid
The Cigna Group
Morris Plains, Morris County$78,338 - $78,338 est.Full-timePosted 10h ago
The Client Experience Manager is the client facing relationship liaison for their assigned segment of business. Acts as the key point of contact for assigned health plans. Facilitates Health Plan meetings to address escalated issues, to update on new items, and to come to resolutions. Is a consultative resource for clients on EviCore programs and products. Tracks client issues that require research/investigation & coordination to reach resolutions. Collaborates with internal resources to resolv…
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