Communications Agent
Marriott Hotels Resorts
Rosslyn, Arlington County$58,704 - $58,704 est.Full-timePosted 13h ago
Description POSITION SUMMARY Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest cal…
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