Client/Customer Services Representative IV
CYNET SYSTEMS
Southeastern, Chester County$62,878 - $73,278 est.Full-timePosted 15h ago
Job Overview: Pay Range: $30.23hr - $35.23hr Responsibilities: Approve the resolution of customer's service or billing complaints by authorizing activities such as exchanging merchandise, refunding money, and adjusting bills. Act as escalation point for clients/customers. Approve the referral of unresolved customer grievances to designated departments for further investigation. Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaint…
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